Archive for the ‘Uncategorized’ Category

Are you ready for a Real Estate Website built on a Content Management System?

Friday, February 5th, 2010

Are you blogging?  Are you connecting and conversing with people on the social networks like Facebook, LinkedIn, MySpace, ActiveRain, or others?  Do you want to control content on your website so you can make your own text changes, place videos, post your company activities and news, create new pages and topics, place links and create back links, even change some design elements on your own?

If you answered yes to these questions then you’re ready! 

The consumer has been ready for a long time.  They’ve been waiting patiently (or not) for you to catch up.  The real estate industry is a little behind in this movement mostly because most brokers are pretty broke (I’m allowed to say that because I’m a broker, it’s fun to say, and also because it’s true).  Even though you’re a little behind, I bet your competitors aren’t there yet either which would mean you would actually be ahead!

Unless you are a complete geek, you will need to hire a professional real estate web developer to create the website with the design elements, original content, all the features, the IDX integration, and all the ways the data interactions take place.  Then you will need training so you learn how to begin adding your own ’stuff’. 

If you can commit to some extra time for developing good relevant content on your own, or you have a staffer that can take this on, you won’t have to pay a professional to continue to do everything for you after delivery.  As your company grows and changes you can keep your website completely up to date mostly on your own, except for adding additional MLS IDX feeds, completely new features, or other complicated techie things.

Why would you want to do this?  (1) Because doing these things will make a significant difference in the ability for consumers to find you on the web . . . significant!  Content is King! . . . Humans are the new black! . . . You’ve heard these things, so I don’t need to repeat the importance of search engine rankings to you, (2) Consumers crave information and the more relevant information you provide them the more often they will come back for a fix, (3) You will have much more control over your image . . . you can do cool fun things on your website . . . I don’t know . . . you’ll think of all kinds of cool things.  You can become a resource for community information and events and even a community blog if you can handle it.  I get excited just thinking of all the possibilities!

Looking into the future you shouldn’t see the need to scrap your old website and start over in a couple of years.  It’s not as disposable as your static site.  It can grow and change right along with you.

We are moving into a new platform built on a content management system as the base for new real estate website development, and are offering a significant discount on initial design and development services (below our actual cost) for qualifying brokerages who are willing to be “Early Adopters”.  What is the qualifying criteria? 

In order to be a good candidate as an “Early Adopter” the broker must be (1) a nice person to work with . . . we’re nice folks and we like to work with nice folks, and you know what they say about mean people! (2) be willing to give testimonials and be featured in our marketing campaigns. 

Our goal is to have one real estate brokerage website representing each of the major franchises, a couple independent brokers and a few special market niche websites up on the new platform by the end of the first quarter.  Once we get enough commitments to fill our first quarter schedule we will no longer be offering the “Early Adopter” program.

We’re not newbies by any means.  We are one of the original IDX data specialists, and have been making broker websites, as well as providing office management and leads management systems to the real estate industry for over 10 years . . . pretty much from the beginning of the Internet age for real estate.  So, I guess that makes us old pros.

We’ve been through all the different technology developments that have altered how real estate brokers market themselves on the Internet.  This is our favorite movement since the concept of actually displaying other broker’s listings on your website and getting their leads . . . that is my all-time favorite . . . what a concept! . . . it still makes me smile. 

If you are interested in being one of our “Early Adopters” please email me at patty@realestatepointe.com , give me a call on my direct line at 330-727-1851, or call me at the office at 330-729-3555.

Thanks for reading!  I appreciate it!

Patty Massare          www.realestatepointe.com

How to Get All 3 Credit Reports in Your Hands in 30 Minutes For Free

Wednesday, November 4th, 2009

Once you are ready to apply for a home loan check your credit before ‘they’ do. If there is any inaccurate or out of date information on your credit report, you will want to know about it before your lender does. You may be able to rectify some of the inaccuracies before they become a problem and cause a delay in your home buying process.

The Fair Credit Reporting Act, part of the FACT ACT requires credit agencies to provide a free credit report to you every 12 months upon request. There are also several other events that can trigger your right to receive your credit report. For example if you are unemployed and are seeking employment within the next 60 days, or have recently been denied credit.

The on-line system for the free report required by the FACT ACT is located here. https://www.annualcreditreport.com/cra/index.jsp

This web site collects some basic information from you and then loops through all three of the credit reporting agencies web sites. It is very convenient for you to start at one place on the web, but be prepared, it takes about 30 minutes to complete the process and you will be asked some 9 different security related questions during the process. I would advise having some of your personal account information available to you before you begin.

Some of the questions will be about where you have worked in the last 15 years, I had trouble with this one! My last employers information was abbreviated in their records and I couldn’t get it right after 4 tries! It didn’t lock me out, so I had to enter an employer from about 15 years ago to get past that screen. If you have loan account information with you that is more accurate because there is no room for mis-spellings or abbreviations.

Load your printer with paper! You’ve got to love technology, I didn’t have to wait 8 weeks and wait for the mail, however, I did run out of paper and had to print on the back of old paper. All three reports will take about 50 pieces of paper. (Maybe I will order some paper on-line too!)

At every turn I was baited by offers to purchase extra services like identity theft protection, and so on. There is an extra fee if you want to see your actual credit score. I made it all the way to the last one, Equifix, before they got me for $7.95. I just couldn’t resist being able to see my score after using up all the printer paper. Perhaps you can do better and click ‘No Thanks’ one more time than I did.

Domain Name Registration - What’s in a Name?

Monday, October 19th, 2009

I recently attended a trade show in Columbus Ohio and I was surprised to see that some business professionals were handing out business cards with no email addresses on them. Some were still distributing cards with AOL addresses on them and other non-branded domains. Each time one was handed to me I was a little sad, and I knew that somewhere an angel just caught a cold.

If you are reading this blog, you are likely one of those people that appreciate having your own domain name. The paradox is that I work in the real estate industry and many agents and brokers are not as fluent in the Internet as their customers are. Well over 80% of all home buyers use the Internet to initiate their research, and I wouldn’t doubt if that number is reaching upwards towards 90%. Thousand of great leads are coming in to real estate offices and agents every day through the web, but if you don’t have your own domain name, you really aren’t even in the game.

Getting your own domain name is the first step in the process to establishing a web presence, and establishing your brand. If you are a real estate agent or working in a position as an independent contractor, YOU are your own brand. Because you are your own brand, you must register your name.com. If your name is still available, register it as soon as possible.  I have seen many examples where someone else has registered my clients name, and this never works to their benefit.  My favorite example is that of a broker I know, her name was registered by an exotic dancer in Toronto. (I doubt that was even the dancer’s real name.)

There are many places you can go to register your name and there are several large companies that are well known and well trustworthy. I have provided a link to a related company that registers domain names at domainpointe.com.  Once you register your name, you should point it at your existing real estate web site.  If you don’t already have a web site, you can start out with an inexpensive real estate web site or even a blog will do to get you started.  Blogs can be set up for free or at a very low cost.

Your domain name serves as the first point of branding on the Internet. Your email is often the first way people contact you so it needs to have the domain name of your company, franchise or your own name on it. It is obvious that SurferDude76@aol.com is not going to work on your business card but names like realtorjane@aol.com aren’t much better. Many customers will see you as ‘less techy’ than you should be for not having your own domain name. If you like catchy phrases you can register a domain name for it. For example JaneSellsToronto.com would be suitable for that style of marketing. Your email address would then be either jane@JaneSellsToronto.com or info@JaneSellsToronto.com. I recommend using your first name in these cases even though the name repeats in the domain name part of the email address.

Depending on which brokerage you are with you may or may not want to emphasize their brand over yours. I work with many Coldwell Banker agents, and it is perfectly acceptable to have an email address @coldwellbanker.com. That is a very established brand and will hold water with potential clients. If this is the case, you still need to have your own web site for your personal marketing. It is important to weave a marketing plan for yourself that capitalizes on the benefits of your brand while still allowing you to make your personal mark.

Domain name registration and pointing the DNS can sound daunting but it’s important that you become educated in these areas. Your survival in the real estate market will be determined in large part by the effectiveness of your real estate web site and web presence.

Who’s Looking Now?

Friday, February 20th, 2009

Web Design in a Search Driven World

In the world of web sites we often ask ourselves the question ‘Who’s looking at our site?’, and based on that answer we can design the site. This fundamental question needs to be changed to ‘Who or What is looking at our site?’. Why do I say What? What - are robots, and on some web sites I have seen more robots visiting than actual people.

My company sells web sites to real estate professionals, and during the design process it is easy to fall into the trap of designing the site according to what the broker wants. After all the broker is our customer, and he or she needs to like how the site looks and navigates according to their taste. These types of designs look good to brokers, agents and the home owners, but these designs tend to be laden with ‘eye-candy’ or other fancy looking things that do not provide much functionality. Most of the people coming to your site are people searching for listings, and they will skip right past a lot of flashy eye candy.

So in order to make a great real estate web site we need to balance between ‘eye-candy’ and listing search functionality right? Hold your horses, we are forgetting the robots, bots, or spiders depending on what your favorite term is for these non-breathing web crawling, page slurping creatures. The spiders are looking at your site with a keener eye than any of your home owners or potential customers have. They can see all the things you can’t, and are indexing and cataloging your site based on what they see. So the new web design and layout needs to be based on three primary considerations. The design should be first and foremost ’spider friendly’, second it needs to serve the needs of home buyers, and third is needs to look good. Now the real trick is satisfy the first two simultaneously. You can do this because the purpose of the search engine is to find the sites that best suit the needs of the person doing the searching. If you have a real estate web site, that means home buyers, and theoretically speaking if the site satisfies the home buyers, the spiders should love your site and rank your site accordingly.

Now is a great time to look at your home page. Does it look nice? Is it easy for buyers to find listings quickly? Is it spider friendly? You need to be able to answer ‘yes’ to all three of these questions. The next time you look at your home page I want you to think about WHAT is looking at your site before you think about who.

For more tips and information about real estate web site optimization please visit http://www.realestatepointe.com/trafficpointe.html

Jim Komara

Fire Your Marketing Manager!

Saturday, December 6th, 2008

If you catch your employees spending time on MySpace and Facebook, that might be a reason to fire them. But if the person in charge of marketing isn’t on Facebook, send them packing. At this point social networking isn’t new, but it’s recent growth in the marketing sector is earthshaking.

One of my favorite uses of social marketing is gathering intelligence about your industry. In civilian terms, this means find out what your competition is doing, and who they are doing it with. This sort of information is invaluable in this day and age when data travels across the country at the speed of light. (Sorry Pony Express)

Social networking fits tightly with all of your other marketing efforts. Web sites members should be getting a newsletter, the newsletter should be linked to your blog, and that blog should link to your Twitter account. The more linked in you are, the more friendly the Internet will be to your business ventures.

Personality is what it’s all about. In the 80’s, it was about the COMPANY. You called the company, they routed you to someone, maybe you got a hold of the sales person. When you did, this person was mostly just a representative of the company. Now - the Internet has completely changed this dynamic. Yes your company name is still important, but so are you! The individual professional is the face customers want to work with, and whether they are in Buffalo or San Diego, they can see your face, and see that you like to fish on the weekends. Building rapport with customers has never been so efficient. (Or destructive if your customers are ethically opposed to fishing! so be careful.)

Tech savvy marketing managers are the MVPs of the Internet age.  Be sure that marketing guru is all over the net and the winning the game for you.

Cheers!

Jim

Social Networking and a Slow Economy

Friday, December 5th, 2008
First Draft - forgive me for posting my draft, I am new at this!

Social networking from a business perspective was taking off well before the current financial and credit crisis began. Now that the financial crisis is nearing a full out recession, the impact of the Internet and social network are exploding. There are several factors that come into play to cause this. One of the most interesting is the amount of idle time laid off workers and ‘not so busy agents’ now have.

A major complaint among employers these days is the amount of time the catch their employees on MySpace and Facebook. What do you think happens when one of these MySpacers gets laid off? Of course they go home and can spend the entire day now, on MySpace, Facebook and several other newly popular people portals. True they are wasting most of their time chatting with past acquaintances, but, some are finding these friends have friends that know people, that still have jobs.

This sounds like a mess, and it is. There are a mix of people on social networking sites. Some are wasting time, and others, are forming a strategic network of ‘friends’ that will turn into, buyers, listings, referrals, employers, partners and on and on. One of my favorite sales gurus, Joe Girard called it the rule of 500. Everyone you know, knows 500 people. So when you start prospecting for sales, write down the 500 people you know and start with them. This same rule applies 40 years later, in our Internet age, but the potential to network beyond your classmates and cousins is phenomenal.

In addition to all the extra people there are spending time in the Internet, the financial crisis is forcing us to look at our marketing differently. Since 1996 I have been preaching to brokers to advertise more of their properties on-line and less in print. Too much resistance from their sellers forced brokers to continue to spend money on ads that were not effective, and they held out as long as they could. Until now, brokers in this current economic environment cannot afford to place expensive newspaper and other print ads, that show little return on investment. The most effective and economical way to advertise, and to get more customers is through proper e-marketing, and now brokers are buying into this in droves.

The brokers that go into these Internet space are finding that many of thier customers are already there. What a great way to connect to more people, more often, and for no cost other than the time it takes to log in and send out a few messages.

So if you feel guilty about missing church this week, or you haven’t been to a Lion’s club meeting, didn’t make it to NAR because your budget is a little tighter than last year, get out on the web and meet some new people. You social networking skill will grow as will your sphere of influence along with your Internet presence.

After I properly edit this article we will discuss the importance of the spiderability of your blogs and social networking pages.

Cheers!

Jim

Hello world!

Friday, December 5th, 2008

Welcome to WordPress. This is your first post. Edit or delete it, then start blogging!